Frequently asked questions


Where does the name gllu come from?

And no, our little name does not come out of nowhere! It's from the Norman dialect.
gllu means the rye straw used on thatched cottages.

Where are the products made?

All our creations are imagined and manufactured in our workshop, in Malaunay near Rouen.
A workshop located in an old Norman dye factory!

Where does the wood used come from?

We are lucky to have a sawmill less than 20km from our workshop. And more precisely in Saint-Etienne-du-Rouvray, at Normandie Bois.

That's where we have been getting our supplies since the beginning.
We buy our oak and chestnut logs there, which come exclusively from the surrounding forests.
And their stock is huge, a real pleasure for wood lovers!


How to fix the Super-poses and the Swallows?

Our shelves and wall lights are designed to be very easy to install. They are fixed with small brass nails, which we provide.
A hammer and a spirit level (or mobile) will do!

Can I attach the Super-poses and the Swallows to a concrete wall?

Our shelves and our wall light were designed for plasterboard walls.
But you can also fix them to a concrete wall with adhesive fasteners. We recommend the brand Command.

For a more aesthetic finish, we recommend that you cut the small nails (supplied) in half, using pliers, and insert them into the pre-drilled holes in the shelf or soliflore.

How to install theHirondelle ?

Our soliflore Hirondelle is thought as a blocking system. The sliding part blocks the flowers against the fixed part. We recommend to fix the fixed part first, then to put the flowers and the sliding part.

Don't panic if the top part slips when the flowers are not stuck in it! It is quite normal, it will hold with the flowers.

How much weight do the Mega-Position and Firmin shelves hold?

The Mega-Position shelves can support frames, small objects, magazines. We recommend not to put too heavy objects (ex: a large vase filled with water) on the modules. This could pull on the fasteners.

Firmin shelves are wider so can support more weight, you can put many books, bedside lamps, vases, plants, etc.

Can I put magazines on the shelves Super-poses ?

They can handle small magazines, but traditional sizes may be too large, tilt and weigh down the brass bar.

For magazine racks, we recommend the the Mega-Stand model 😉

The brass bar of my Super-poses to oxidize, what to do?

This can happen, handling the brass rod with bare hands can cause oxidation. Some people oxidize more than others.
It's not a big deal at all, since it's solid brass, you can clean it easily. The best way is to use a small cloth soaked in white vinegar. It should be shiny and streak-free again.

I lost the hardware on my shelves, what can I do?

Send us a little message, we'll send you a new one!

I am moving, can I remove and reinstall your shelves?

Yes, no problem!
For the Super-poses, you just have to pull gently at the nails and the shelf comes off. For the Super-poses 80cm, we recommend that you do it with two people, so that it doesn't break.

For the Mega-Plugs and Firmin, you can uninstall them without any problem and recover the screws.
Then, contact us so that we can send you new pegs.


How quickly will I be delivered?

Orders are prepared and shipped within 24 to 48 hours. Count between 3 to 5 days of delay, from the validation of the order.

Can we come and buy the products directly at your workshop?

In principle, the workshop is not open to the public. But you are more than welcome to stop by and take a look at the workshop and see the products in person!
For that, send us a little message so we can plan it 😉

Can we find you in store?

We are resold in many partner stores.
You can find all the addresses in the tab "Points of sale".

Our retailers don't have our entire collection, feel free to send them a quick message to be sure of their stock 🙂

I live abroad, can I have my order delivered?

No problem! We deliver anywhere in the world.
However, if the destination does not seem to be recognized, when you place your order, send us a little message. We'll sort it out very quickly!

How do I track my order?

An automatic e-mail from Colissimo is sent to you when your package is shipped. You will find the number of the parcel allowing you to follow its routing.




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