General terms and conditions of sale


Terms and conditions up to date on 01/01/2023



        1 - Definition

        2 - Purpose

        3 - Creating an account

        4 - Ordering procedure - Placement

        5 - Ordering procedure - Confirmation

        6 - Method of ordering - Product prices

        7 - Payment

        8 - Delivery

        9 - Conformity - Warranty - Right of withdrawal

        10 - Condition of use of the products

        11 - Responsibility

        12 - Electronic file - Protection of personal data

        13 - Suspension - Termination

        14 - Intellectual and industrial property rights

        15 - Miscellaneous

        16 - Applicable law - Jurisdiction





1 - The site www.gllu.fr is published by the company OBJETS TROUVÉ, EURL with a capital of 10000 €, whose head office is located at 40 rue de la Clérette, 76770 MALAUNAY registered under the identification number 88420610300019 RCS ROUEN.


2 - These Terms of Sale apply between the Company Objets Trouvé and the Customer of the Website. The General Conditions of Sale, as well as the order confirmation constitute the contract of sale between the Customer and Gllu relating to the sale of Products ordered.

Any order made on the Website requires that the Customer accepts the General Terms and Conditions of Sale in their entirety. In case of disagreement with the terms and conditions of the General Sales Conditions, the Customer must not use the Website.

Gllu reserves the right to adapt or to modify these General Conditions of Sale at any time and without notice, the adaptations or modifications being then applicable to all orders posterior to these adaptations or modifications. In case of modification, the General Conditions of Sale applicable to the order of the Customer are those which were on line, and which the Customer accepted at the day of the placing of his Order.


3 - For any information concerning the execution of the Sales Order(s) or the processing of a claim, the Client should contact the Customer Service Department

- by clicking on the "CONTACT US" tab on the site

- by phone : 0646049866 (not surcharged) from Monday to Friday from 9am to 6pm

- by mail at the following address: 40 rue de la Clérette, 76770 Malaunay

- by email : equipe@gllu.fr



Article 1 - Definitions


The terms and expressions identified by a capital letter in the General Terms and Conditions of Sale have the meaning indicated below (whether used in the singular or plural).

- General Sales Conditions": means the present document, that is to say the terms and conditions applying in the relations between Gllu and the Customer

- Order": means the Customer's purchase order for one or more Products placed through the Internet Site or via the Customer Service

- Internet Site": refers to the Internet site accessible at the address www.gllu.fr and/or at any other address with a different extension

- Product": means a product offered for sale on the Website

- Customer": refers to a natural person of legal age who uses the Internet Site and acquires one or more Products, for his or her personal needs, through the Internet Site, having previously adhered to the General Sales Conditions



Article 2 - Purpose


The General Conditions of Sale define the rights and obligations of Gllu and the Customer within the framework of the sale of Products by Gllu on the Internet Site.

Any use of the Website and any placing of an Order for one or more Products through the Website implies pure and simple acceptance of the entirety of the General Sales Conditions. The General Conditions of Sale are reserved for consumer buyers, to the exclusion of any professional.

Only persons legally capable of entering into contracts concerning the Products offered for sale on the Web Site may place Orders on the Web Site. When placing an Order, the Customer warrants that he/she has the full legal capacity to adhere to the General Terms and Conditions of Sale, place an Order and conclude a sale.



Article 3 - Creation of an account


To order Products on the Website, the Customer must create an account by providing the information required in the registration form.

To this end, the Customer declares that he/she will provide complete and accurate personal information that will enable him/her to be precisely identified in any situation. Any false or misleading personal information may result in the termination of the Customer's account and the cancellation of the Order. When creating an account, the Customer shall choose a login and a password. The Customer agrees to keep the username and password confidential.

The Customer shall be responsible for all actions carried out on the Web Site using his or her login and password. Any user registered on the Web Site shall be bound by any Order placed with the use of his/her login and password, subject to the right of withdrawal set forth in Article 9.3.



Article 4 - Terms of order - Placement


4.1. The Customer may place an Order, in French and in English, directly on the Web Site, after having entered his or her login and password in accordance with Article 3.


4.2 While browsing the different sections of the Website, the Customer can place the Products of his choice in his shopping cart by clicking on the "Add to cart" button. At any time and until confirmation of the total order, the Customer may change his mind, change the quantities and cancel one or more of the chosen Products.

Each of the steps necessary for the sale are specified on the Website. Any additional information on the products can be given by clicking on the "CONTACT US" tab on the site. For any request for information or any Order, the Customer shall bear the telecommunication costs of accessing the Internet and using the Website.


4.3 In application of the provisions of the article 1127-2 of the Civil code, the Customer will have the possibility of checking the detail of his Order and its total price and, if necessary, of correcting it or modifying it before confirming definitively his order to express his acceptance. Gllu will not be held responsible for errors of seizure by the Customer, nor of their possible consequences in term of delay or error of delivery. In these hypotheses, the expenses generated by a possible forwarding will be in charge of the Customer.


4.4. Once the contents of the shopping basket have been validated, the Customer shall confirm the Order by :

- completing all the information requested;

- declaring to accept without reserve the entirety of the General Conditions of Sale;

- validating it by payment;

- by clicking on "ORDER".

The validation of the Sales Order by the Customer's click implies acceptance of the prices and characteristics of the Products purchased by the Customer.



Article 5 - Ordering procedure - Confirmation


5.1. Once the Order is validated by the Customer according to the terms of article 4.4, a confirmation e-mail, acknowledging receipt of the Order and including all this information, is sent by Gllu to the Customer as soon as possible.


5.2. The Order will be considered as final only as from the sending by Gllu to the Customer of the confirmation email referred to in article 5.1, and the sale of the Product(s) will be established only as from the payment of the corresponding price by the Customer.


5.3. The offers of Products and prices are valid as long as they appear on the Website. Product offers are subject to availability of stock. The commercial or promotional operations are mentioned as such on the Internet site and indicate their period of validity. Gllu commits itself to honor the received orders only within the limit of available stocks of products. In the absence of availability of the product(s), Gllu commits to inform the customer as soon as possible. Gllu reserves the right to modify the assortment of products according to the constraints imposed by the suppliers. The availability can vary in the same day according to the level of the sales. Gllu makes a regular update but cannot be held responsible if the stock is not the one indicated initially.


5.4. In the hypothesis where a Product ordered by the Customer would be unavailable, in particular because of a stop of the production or the distribution by a supplier, Gllu commits itself to inform the Customer by e-mail as soon as it knows this unavailability. Gllu will then indicate to the Customer, if necessary, the new deadline under which the concerned product will be made available and will propose to him, if it exists, an equivalent Product.


In case of refusal of the Customer to wait for the availability of the product, or of his refusal of an equivalent product, the Customer will be refunded the price of the Product if his bank account was debited, within 30 days following the date of confirmation of this refusal.


5.5. In accordance with the provisions of the article L.122-11 of the Code of consumption, Gllu is entitled to refuse any Order for legitimate reason, in particular in case of problem of payment, of foreseeable difficulty in the delivery, of abnormal order or placed in bad faith. Moreover, Gllu reserves the right to ask by e-mail and/or by phone for proof of identity, in which case the Customer will have the possibility to cancel his Order. In the same way with reception of the Order, Gllu is entitled to refuse it in the case where the prices posted on line or resulting from the Order would be, in particular because of an error or of technical dysfunction, computer bug, derisory or not in conformity with the real price of sale of the Product.



Article 6 - Terms of order - Price of products


6.1. The price of the Products indicated on the Website is in Euros, all taxes included. The price of the Products does not include the Customer's participation in the costs of logistical preparation (processing; shipping) and delivery, which remain the responsibility of the Customer. The total amount of the Customer's contribution to these costs shall be communicated to the Customer when he/she connects to the Web Site before proceeding with the validation of his/her Order.


6.2. For deliveries of Products outside the French territory, the provisions of the General Tax Code regarding VAT shall apply. For deliveries outside the European Union, the Customer shall pay any customs duties, VAT or other taxes due on the importation of the Products into the country of the place of delivery. The related formalities are the exclusive responsibility of the Customer, unless otherwise specified. The Customer is solely responsible for verifying the possibility of importing the ordered products with regard to the laws of the country of delivery.


6.3. Gllu reserves the right to modify the prices at any time and without notice but the price applicable to the Order of the Customer will remain that indicated in the summary of its shopping cart during the validation of its order. The prices posted on line or resulting from the Order are guaranteed, except if they prove, in particular because of an error or of technical dysfunction, computer bug, derisory or not in conformity with the real selling price of the Product.



Article 7 - Payment


7.1. Scope of payment

The price of the Products and the cost of preparing and delivering them shall be payable in full by the Customer upon placing the Order. The Customer agrees to pay or have paid, where applicable and directly to the freight forwarder or carrier, any customs duties, VAT or other taxes due on the Products imported into the country of destination.


7.2. Method of payment

Payment for the Order may be made by the Customer by credit card via the secure services of Paypal, in accordance with the terms and conditions proposed on the Web Site.

The payment order made by credit card cannot be cancelled. Payment of the Order by the Customer is irrevocable, without prejudice to the Customer's right of withdrawal.

For an order via the website www.gllu.fr, the Customer confirms and guarantees that he/she is the holder of the bank card and that the latter gives access to sufficient funds to cover the payment of the Order.

The Customer's bank account will be debited after one (1) day following the date of the Order confirmation. Payment shall be deemed effective upon confirmation of the agreement of the bank payment centers.

The Customer can also pay the Order by bank transfer to the order of Gllu (the bank details being delivered at the time of the placing of the Order. If the bank transfer is not received within 7 days of the Order confirmation by Gllu or if the bank rejects the transfer, Gllu reserves the right to cancel the Order.

The Customer guarantees to Gllu that he/she has the necessary authorizations to use these payment methods when placing the Order. In general, the Customer guarantees to Gllu, when placing the Order, that he/she is fully entitled to use the means provided for the payment of his/her order, and that he/she has the necessary authorizations to use the payment method concerned The Website is subject to one of the most efficient security systems, in order to protect all sensitive data related to the payment means. Gllu never has access to the confidential information relative to the aforementioned means of payment, reason for which these elements are asked to each Order of the Customer.


7.3. Default of payment and retention of title

The ordered Products remain the property of Gllu until the definitive and integral payment of the selling price. In case of delivery and default of payment, Gllu has the right to claim the ordered products, the Customer committing himself to return any unpaid Product, all expenses at his charge.



Article 8 - Delivery


8.1. Place of delivery

In principle, once the Sales Order has been paid for, the Products will be shipped to the address indicated by the Client at the time the Sales Order was placed.

The offers of Products are limited to the Customers residing in the European Union. Gllu reserves the right to refuse a sale if the Customer requires a shipping outside the European Union. In case Gllu would accept to proceed to the shipment outside the European Union, Gllu will inform the Customer of the amount of the specific delivery fees to foresee, in addition to the usual preparation fees.

The Customer also has the option of having the Products delivered to a natural person of his/her choice whose permanent residence is located in metropolitan France.


8.2. Participation in preparation and delivery costs

The amount of the Customer's contribution to the costs of the logistical preparation (processing; shipping) and delivery of the Order shall be indicated to the Customer before the Order is finally confirmed.


8.3. Time of delivery

The delivery time shall be indicated to the Customer during the Order placement procedure, prior to the validation of the Order and before payment. In any event, the maximum delivery time shall be thirty (30) working days from the date of the Product Order, unless otherwise indicated to the Customer prior to placing the Order.

If an Order contains Products that can be delivered on different dates, the Customer can choose to receive the Products separately according to the dates announced on each Product sheet by contacting Gllu's Customer Service by clicking on the "CONTACT US" tab; however, this option is likely to entail a higher participation of the Customer in the logistic preparation and delivery costs, which will be indicated to him/her by the Customer Service. If the Customer chooses to receive his Order in one go, he will receive his Order according to the latest delivery date.

In case of delay of delivery, the Customer will be able to denounce the sale in the conditions foreseen by the article L.216.2 of the Code of the consumption, provided that the delay of delivery noticed is not imputable to the Customer, notably in case of unavailability to receive his delivery.


8.4. Place of delivery

A delivery shall be deemed to have been made when the Product is made available at the place of delivery agreed with the Customer when the Order was placed and, where applicable, with the carrier. The availability of the Product is validated by the control and traceability system used by the carrier.


8.5. Withdrawal of Products in case of absence

If the recipient is absent at the time of delivery, the carrier will leave a delivery notice at the delivery address indicated by the Customer. The Products must then be collected or withdrawn at the address and according to the terms indicated by the carrier. In the absence of withdrawal in the delays fixed by the carrier, Products will be returned to Gllu, which reserves the right to refund the price to the Customer, the shipping costs remaining in charge of the Customer.


8.6. Effect of delivery

The transfer of risks occurs upon delivery, when the Products are handed over to the delivery address indicated by the Customer, or when the Products are collected from the carrier.

Without prejudice to the period of time available to the Customer to exercise his or her right of retraction, upon receipt of the Products, it is the responsibility of the Customer or recipient to ensure that the Products delivered correspond to his or her Order, and to check the condition and conformity of the Products with respect to his or her Order.

The Customer (or, if applicable, the recipient) shall formalize its acceptance of the delivery by signing the delivery receipt issued by the carrier. If, upon delivery, the external appearance of the package is not perfect, the Customer or the recipient of the Products shall open the package in the presence of the carrier in order to verify the condition of the Products. In case of damage resulting from transport, the Customer must refuse the damaged Products and indicate "refusal for damage" on the return form. In case of apparent defect of the parcel, the Customer will have to make all reserves and claims which would appear justified; it will be up to him, if necessary, to refuse the parcel.

Without prejudice to the guarantees from which the Customer benefits under Article 9, for any claim relating to an apparent defect or damage at the time of delivery of the Product, the Customer will have as soon as possible to contact the Customer Service in order, on the one hand, to preserve the rights of Gllu with respect to the carrier, and on the other hand, in the assumption that the Product is still in the possession of the Customer, to initiate the procedure of return under the conditions envisaged in the article.

In the event of a refusal of delivery or return of the Product for the reasons mentioned in the previous paragraph, the Customer may request a new delivery or the cancellation of his order under the conditions of article 9.1.3.



Article 9 - Conformity - Warranty - Right of withdrawal


9.1. Product conformity

The information and descriptions mentioned for each Product sheet, notably the photographs, technical characteristics and description, have been elaborated by Gllu or by the credited persons.

According to the article L.111-1 of the Code of the Consumption, Gllu has for objective to inform the Customer and to put him in a position to know the essential characteristics of the Product.

Before shipment, the Products delivered to the Customer are checked to ensure that they conform to the description given on the Website. It is however specified that, for technical reasons (photographic, and due to the nature of the materials), the actual rendering of the Products may sometimes differ slightly from that of the photographs presented on the Website.

The descriptions of the Products summarize their aesthetic and technical characteristics. The photos of the Products put online on the Site are as faithful as possible to reality. However, the Customer understands and accepts that some Products are created or manufactured according to processes that do not allow to obtain exactly identical Products, but that give each one of them its own identity and aesthetics, which may vary significantly from one Product to another and differ slightly from the photos put online on the Site.


9.2. Before each shipment of the Order, Gllu shall proceed to a verification of the Products to be delivered to the Customer in order to ensure their conformity and their adequacy with the Order actually placed by the Customer.

Without prejudice to any reservations the Client may have regarding the condition or quantity of the Products upon delivery of the Sales Order, the Client shall benefit from the legal warranty of conformity within the deadlines and under the conditions stipulated in Articles L217-1 et seq. of the French Consumer Code, provided that the Products are used normally for their intended purpose.

He also benefits from the guarantee of the hidden defects under the conditions and the periods envisaged in articles 1641 and following of the Civil code.

If the Customer would come to notice a defect of conformity or a hidden defect of the Product he will have to inform immediately Gllu by registered mail or by email to the contact addresses appearing in Preamble of the present Conditions.

The Customer commits himself then to send back at his expenses the Product in the seven (7) days which follow the report of the nonconformity or the hidden defect in Colissimo followed or by another carrier which will have to be validated by Gllu if the parcel is out of gauge, accompanied by the Delivery note, to Gllu, Customer Service, 40 rue de la Clérette76770 MalaunayFrance in its packing of origin and in totality.

When the non-conformity or the hidden defect was noticed by Gllu, in accordance with the articles L217-9 and L217-10 of the Code of the Consumption and 1644 of the Civil code, the Customer will be able to choose the repair which he wishes to obtain from Gllu (repair of the Product, replacement or refunding of the price), except if this wish involves a manifestly disproportionate cost taking into account the value of the Product or the importance of the defect, and this without additional expenses for the Customer.

In the specific case of special operations of Products not being sold new, Gllu will specify the possible defects of Products. It will be taken into account of these defects in case of implementation of the article L.217-8 of the Code of the consumption.


9.3. Right of withdrawal

9.3.1 Gllu considers that any Customer who would not be satisfied with the ordered Products must be able to exercise his right of retraction, without penalties, under the best conditions. In accordance with the articles L.221-18 and following of the Code of the consumption, the legal deadline of the right of retraction is fourteen clear days as from the date of delivery of the Product. The Customer returning the Product within the framework of the exercise of his right of retraction, has the right to the refunding of the price of the ordered Products and the expenses of delivery. On proposal of Gllu, the Customer having exercised his right of retraction can however opt for an exchange or the emission of a credit.

9.3.2. To exercise this right of withdrawal, Gllu suggests that the customer contacts the Customer Service by clicking on the tab "CONTACT US". The refund will be made a few days after the reception of the product by the Returns department according to the payment method used for the Order and at the latest within thirty (30) days as from the reception of the exercise of the right of withdrawal.

Only the return or exchange of Products in their original packaging, complete (accessories, instructions...), in a perfect state of resale, (not soiled, not damaged, not worn) will be accepted. The cost of returning the Product remains at the expense of the Customer, except in the case of a lack of conformity or proven hidden defects of the Product.

9.3.3. In the event that the right of withdrawal is exercised for only part of the Order, only the price invoiced for the returned Products shall be refunded. In the event of a partial cancellation of the Order, the Customer who, at the time of the initial Order, would have benefited from free delivery due to the fact that the amount of the Order exceeded a certain threshold, may be re-invoiced for the delivery costs corresponding to the actual Order, if the latter fell below the free delivery threshold.

9.3.4. By exception, the right of withdrawal cannot be exercised for the contracts listed in article L.221-28 of the Consumer Code, including in particular contracts for the supply of goods made to the consumer's specifications or clearly personalized or which, due to their nature, cannot be returned or are likely to deteriorate or expire quickly.


9.4. Return procedure

The Products must be returned to Gllu at the following address 40 rue de la Clérette, 76770 Malaunay.

The Products must be returned in their original packaging, properly protected. They must be in perfect condition for resale. Any product returned incomplete, damaged, washed, damaged, soiled, even partially will not be refunded or exchanged. The Customer will keep a proof of the return to facilitate the procedures in case of problem occurring during the transport. Gllu suggests to the Customer to proceed to the return of the product in Colissimo or via another carrier for a parcel out of gauge provided with a recommendation or a complementary insurance of the market value of products, guaranteeing him if necessary, the compensation of products to the height of their real market value in case of spoliation or loss of the goods. In all cases, the return is made at the customer's risk. It is up to the Customer to keep all proof of return. Except in the case of a lack of conformity or hidden defects of the Product, the return costs are at the expense of the Customer.



Article 10 - Condition of use of the products


10.1. Prior to any order and use of Products, the Customer must read all the information provided on the Website, find out about the characteristics and components of the Products and ensure that they are compatible with the use he/she wishes to make of them.

The price of the Products does not include the Customer's contribution to the costs of logistical preparation (processing; shipping) and delivery, which shall be borne by the Customer. The total amount of the Customer's contribution to these costs shall be communicated to the Customer when he/she connects to the Web site before proceeding with the validation of his/her Order.


10.2. The Customer makes a commitment to systematically respect the advices of use indicated by the manufacturer on the packaging and on the notice of use of Products before any use. For any additional information concerning the characteristics of the Products, the Customer Service of Gllu is at the disposal of the Customer by the intermediary of the tab " CONTACT US ".



Article 11 - Liability


11.1. The products presented on the Internet Site are in conformity with the French legislation in force and the standards applicable in France. Gllu commits itself exclusively to respect the legal provisions applicable in France. No regulation specific to the country of delivery and/or consultation of the Internet Site could be opposed to Gllu. The Customer is only responsible for the respect of the regulation applicable in his country of residence or in the country of destination of Products. It is up to him to inform himself near the concerned local authorities of the possible limitations of importation, exportation or use of the Products which he plans to order on the Internet Site.


11.2. The service provided by Gllu is limited to the supply of the Products in the conditions described in the General Conditions of Sale. In no case the responsibility of Gllu would know how to be searched for in conformance with the advices, recommendations and conditions of use of the Products supplied by the manufacturers on the Internet Site or on their instructions for use.


11.3. The responsibility of Gllu is limited to the direct and foreseeable damages that can result from the use by the Customer of the Website and the Products. Gllu does not engage its responsibility for damages resulting from a fault of the Customer in the use of the Products. The responsibility of Gllu could not be engaged if the non-performance or the bad execution of its own obligations is attributable to the Customer, to the unforeseeable and insurmountable fact of a third party foreign to the delivery of Products, or to a case of unforeseeable, irresistible and external force majeure. Generally speaking, Gllu will not be responsible for any indirect or unforeseeable damage caused by the use of the Website and the Order of Products.


11.4. The responsibility of Gllu will not be able to in no case to be sought because of the contents available on the other sites or Internet sources accessible by means of the hypertext links inserted on the Internet Site (and in particular because of the advertisements, products, services or any other information), nor of the damage of any nature being able to be undergone by the Customer at the time of a visit of these sites. The use of the Internet Site implies the knowledge and the acceptance by the Customer of the characteristics and the limits of the Internet and the technologies which are linked to it, the absence of protection of certain data against possible hijackings or hacking and risks of contamination by possible viruses circulating on the network. Gllu being itself dependent on the quality of the Internet network, it does not guarantee the continuity of the Website and does not ensure the correction of the defects noticed on the Internet network. Consequently, Gllu would not know how to be considered as responsible for any unavailability of the Website or any difficulty of connection or interruption of the connection (dysfunction of the servers, the telephone line or any other technical connection) during the use of the Website or, more generally, of any disturbance of the Internet network, affecting the use of the Website. Within this framework, Gllu is not responsible for the sending of the forms to an erroneous or incomplete address, of any computer errors or defects noticed on the Site.


11.5 Subject to provisions to the contrary, the Website is accessible from any location, provided that minimum technical conditions are met, in particular in terms of access to the Internet network, mobile telephony, and technical compatibility of the equipment used by the Customer. Given the global nature of the Internet network, the Customer agrees to comply with all public policy rules relating to the behaviour of Internet users and applicable in the country from which he/she uses the Website.



Article 12 - Electronic file - Protection of personal data


12.1. In order to treat the orders, Gllu carries out a treatment of the personal data concerning the Customer, identified as obligatory in the forms appearing on the Internet Site.


12.2 Gllu commits itself to respect the confidentiality of the personal data communicated by the Customers on the Internet Site and to treat them in the respect of the Data-processing law and Freedoms of January 6th, 1978, as modified and currently in force. The database constituted by Gllu for this purpose was the object of a declaration to the CNIL, in accordance with the prescriptions required by the Data-processing law and Freedoms.


12.3. The Customer's personal information is collected and processed by Gllu for the purpose of making the Sales Order. According to the choices made when creating or consulting their accounts on the Web Site, the Customer will choose if he/she wishes to receive from Gllu and/or its partners, commercial or promotional offers by e-mail. If a Customer no longer wishes to receive such offers, he/she may at any time make a request by clicking on an electronic link available on the emails and newsletters or by modifying his/her account directly on the website www.gllu.fr


12.4 Gllu can be brought to communicate these data for the needs of the treatment and the delivery of the orders by its providers, or the after-sales service. Moreover, Gllu can also communicate these data to answer an injunction of the judicial or administrative authorities.


12.5. The Customer can exercise his individual right of access to the file, his right of opposition, rectification or deletion for the data concerning him by addressing his request to Gllu (by indicating his e-mail address, name, first name, postal address), by e-mail to the address contact@gllu.fr or by mail to the following address Gllu - Service internet site - 40 rue de la Clérette, 76770 Malaunay.


12.6. The Website is designed to be particularly attentive to the needs of Customers. It may make use of cookies, the purpose of which is to indicate the Customer's visit to the Website in order to build up his shopping basket. Cookies are kept on the Customer's hard disk for six (6) months.


The Customer can oppose the recording of these cookies on the hard disk of his computer by configuring his browser in the following way: For Mozilla Firefox: - choose the "Tools" menu; - click on the "Clear my tracks" icon; - locate the "cookie" menu and select the options that suit you. For Microsoft Internet Explorer 6.0, 7.0 and 8.0: - choose the "Tools" menu, then "Internet Options"; - click on the "Confidentiality" tab; - select the desired level using the slider.



Article 13 - Suspension - Termination


The Customer may terminate, at any time, his registration on the Website and close his account. The Customer will send his cancellation request to the Customer Service through the tab "CONTACT US". In case of failure of the Customer to one of his contractual obligations, in particular in case of payment incident, Gllu reserves the right to suspend the Customer's access to the Websites and to Gllu's services, and even to terminate his account according to the degree of gravity of the failures. Gllu reserves the right to refuse any order of a Customer with whom would exist any dispute.



Article 14 - Intellectual and industrial property rights


All the elements published within the Website, such as sounds, images, photographs, videos, writings, animations, programs, graphic charter, utilities, databases, software, and other underlying technology is protected by the provisions of the Code of intellectual property and belong to Gllu and the credited persons.

The Gllu brand, as well as all the figurative or not brands and more generally all the other brands, illustrations, images and logotypes appearing on the articles, their accessories or their packaging, that they are registered or not, are and will remain the exclusive property of Gllu, with the exception of the rights held on the visuals of the products, brands and logos of the eventual suppliers of the Products presented on the Internet Site.

Any total or partial reproduction, modification or use of these brands, illustrations, images and logotypes, for any reason and on any support whatsoever, without Gllu's express and prior agreement, is strictly forbidden. Apart from any solicitation of its part, Gllu forbids any affixing of a hypertext link to the Website. A Customer wishing to place on his personal website a link referring directly to the home page of the Website, will have to ask for Gllu's prior express authorization.



Article 15 - Miscellaneous


15.1 Partial disability

In the event that one or more of the stipulations of the General Terms and Conditions of Sale are deemed unlawful or unenforceable by a competent court, the other stipulations will remain in force and will retain their scope and effect.


15.2. Convention on Evidence

The acceptance of the General Terms and Conditions of Sale by electronic means has, between the parties, the same evidential value as the agreement on paper. The information delivered by the Internet Site is authentic between the parts. The computerized registers will be kept in the computer systems of Gllu in reasonable conditions of security and will be considered as the proofs of the exchanges, the orders and the payments intervened on the Internet Site or by electronic mail. The scope of the proof of the information delivered by Gllu's computer systems is the one that is granted to an original in the sense of a written paper document, signed. It is expressly agreed that Gllu and the Customer can communicate between them by electronic way or by telephone via the Customer Service of the Internet Site. Technical security measures are provided to ensure the confidentiality of the exchanged data. Gllu and the Customer agree that the e-mails exchanged between them prove validly the content of their exchanges and, if necessary, of their commitments, in particular as regards the transmission and the acceptance of orders.


15.3. Retention and archiving

The archiving of the contractual documents is carried out on a reliable and durable support so as to correspond to a faithful and durable copy which can be produced as proof. You can access the archived contracts by making a request by e-mail to contact@gllu.fr


15.4. Waiver

The fact that Gllu does not exercise any of its rights under the General Conditions of Sale would not know how to carry renunciation on its part to this right and to exercise it later, such a renunciation being able to proceed only of an express declaration.


15.5. Force majeure

The execution by Gllu of all or part of its obligations, in particular of delivery, will be suspended in case of occurrence of a fortuitous event or force majeure which would hinder or delay the execution. Are considered as such, notably, without this list being restrictive, the war, the riots, the insurrection, the social troubles, the strikes of all natures. Gllu will inform the Customers of the occurrence of a fortuitous event or of force majeure in the seven days of its occurrence. In case this suspension would continue beyond a period of fifteen days, the Customer will have the possibility of cancelling the order in progress, and it will then be proceeded to the refunding of the price of the ordered Products and the paid expenses of delivery.



Article 16 - Suspension - Termination


The General Conditions of Sale are subject to French law. Only the French version of these General Terms and Conditions of Sale shall prevail. In the event of any difficulties arising in connection with the Order, the delivery of Products and more generally the execution of the sale, the Customer shall have the possibility, before any legal action is taken, to seek an amicable solution, in particular with the help of a consumer association or any other counsel of its choice. Any dispute that may arise from the interpretation or execution of the General Terms and Conditions of Sale and its consequences shall be brought before the competent courts. The General Terms and Conditions of Sale shall also apply to the relationship with any user of the Website who has not placed an Order, in particular with regard to articles 11 to 15.

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